job detail: Dutch Customer Service Rep.

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Vacancy detail:    
Job ID:   4532
Job title:   Dutch Customer Service Rep.
Job type:   Permanent
Contract type:   All job types
Posted in category:    Customer Service / Sales Support
Job location:    North East Area
Salary:   Excellent Package + Benefits
Job description:  

Overview of role: A Multinational company in the Co. Louth area is looking to recruit a Dutch Customer Service Rep. on a permanent basis.  

 

Responsibilities:

Provide support to customers in a polite and efficient manner.

Provide clear and concise advice and information to customers as necessary

Respond to a variety of questions including application status, account set up, payment processing and receiving.

Research and resolve issues arising from payment processing and escalate in a timely manner.

Review and process all applicable documentation in support of applications.

Document technical issues and escalate to technical support as appropriate.

Perform additional duties as assigned.

 

Required / Desirable Qualifications and Experience:

3rd level qualification in Business, Financial or related.
1-3 years Customer Service experience from either banking, financial or insurance
Experience in a CRM is Essential

 

If you are interested in the above role, please email your CV to cv@recruitmenetbureau.com quoting reference HM/4048.   At The Recruitment Bureau, we respect your privacy. Your CV will not be forwarded to a client company without your consent.

 

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