job detail: Claims Assessor Ref: 4349

<< Back <<

Vacancy detail:    
Job ID:   4804
Job title:   Claims Assessor Ref: 4349
Job type:   Permanent
Contract type:   All job types
Posted in category:    Banking/Financial/Insurance
Job location:    North East Area
Job description:  

All of our jobs are based in Louth/ Meath/ Cavan/ Monaghan/ North Dublin


Overview of role: Our client based in the North East is seeking a Claims Assessor to join their team. To assess and settle International Private Medical Insurance (IPMI) claims quickly and efficiently whilst providing an excellent level of customer service at all times.



Promote the best image of the Company through a professional manner, personal appearance and behaviour and adhere to company standards and procedures.

Proactively handle all cases from first contact advice to final resolution where possible.

Develop and utilise specialist knowledge, skills and appropriate behaviours to achieve a successful case outcome.

Investigate, negotiate and settle cases within an agreed authority level/ KPI’s and timeframes.

Communicate decisions to customers and provide a clear and understandable explanation of case status.

Understand and follow departmental procedures and ensure compliance with FCA, Central Bank of Ireland and regulatory requirements.

Accurately report and adhere to quality and KPI metrics on a monthly basis by implementingdevelopment needs as communicated by the Quality Team.

Assist with the handling of claims calls relating specifically to the IPMI business – from IPMI policyholders, agents, medical providers and corporate clients.


Required/ Desirable Qualifications and Experience:

Must be APA Insurance qualified

PC skills – Work & Outlook (essential), Excel (desirable)

Accurate and quick keyboard skills

Assertive and confident in dealing with people at all levels

An effective team worker who demonstrates an ability to take responsibility for resolving issues/ problems



If you are interested in the above role, please email your CV to reference 4349.

At The Recruitment Bureau, we respect your privacy. Your CV will not be forwarded to a client company without your consent.

Apply to this job

<< Back <<

Latest News


Job Seekers are able to Temp!

Posted by Lorraine McWeeney


Creating a CV??

Posted by Lorraine McWeeney


Calling all European Language candidates

Posted by Lorraine McWeeney


Temps Required for Summer Months

Posted by Lorraine McWeeney


We have ongoing jobs in:

Posted by Lorraine McWeeney



Posted by Sandra Martin

Recruitment Bureau


The Recruitment Bureau have been of great assistance to us in our recruitment needs over the past few years. We recently required employees with specific language skills that were difficult to find an Read Full Testimonial
Ciaran Loughran - HR Manager, Flair International

Connect with us